Privacy policy

How neolink-spark handles personal data

This policy explains how we collect, use, and protect personal information when you visit our website or engage with our services.

Information we collect

We collect limited personal data, such as your name, professional role, and email address when you contact us. We may also collect anonymised usage data to improve the website.

  • Contact information you provide directly.
  • Business context shared during enquiries.
  • Technical data such as browser type and pages visited.

How we use your data

We use data to respond to enquiries, deliver services, and refine our resources. We do not sell personal data or use it for unrelated advertising.

Client communication

Responding to questions, scheduling sessions, and sharing updates.

Service delivery

Tailoring materials, modelling, and reporting to your context.

Site improvement

Understanding which pages and insights are most useful.

Legal basis and retention

We process data based on legitimate interests and contract performance. We retain information only for as long as needed to deliver services or meet legal obligations.

Your rights

  • Request access or corrections to your data.
  • Ask us to delete data no longer required.
  • Object to processing in specific circumstances.

Sharing and security

We share data only with trusted service providers who help us deliver our work. We maintain access controls and secure file handling to protect sensitive information.

Contact us

For privacy questions or data requests, reach us at [email protected].